FAQ

Welcome to the Cairde Collective FAQ page!

We are here to provide clear and concise answers to your questions. If you need further assistance, please feel free to contact us.

How long will it take to receive my order?
Below are the estimated delivery times for all packages:

Processing time: 1-2 business days
Shipping time: 4-7 business days
Estimated delivery time: 5-9 business days
For more details, please refer to our Shipping Policy.

Do you offer free shipping?
Yes, we offer free shipping within Ireland. For more information, please refer to our Shipping Policy.

What payment methods do you accept?
We accept the following payment methods to meet our customers' preferences:

Visa
Mastercard
Maestro
American Express
Apple Pay
Google Pay
Shop Pay

What if I receive a defective product?
If you receive a defective product, we will replace it at no cost to you. Please inform us and return the product within 30 days. More details can be found in our Returns Policy.

Do you offer a right of return on your products?
Yes, we offer a 30-day right of return on all purchases. More details can be found in our Returns Policy.

Do you have a physical store that I can visit?
No, we are an online-only store, which allows us to offer the best prices and the widest selection.

Can I place a bulk order for my company or organization?
Yes, we offer the possibility to accept large orders for companies and organizations. For individual offers and further information, please contact our customer service.

Can I cancel my order?
Did you place the order but then changed your mind and decided to cancel your order? Sure, no problem, we will cancel the order for you, but you have to do it as fast as possible, before is dispatched. Otherwise you will have to proceed with return process.